Privacy Notice for use of Samadhan

Welcome to Apollo Tyres Ltd. (“ATL”)'s (“Privacy Notice”) regarding how our mobile application Samadhan (“we”, “us” or “our”) use your personal data in the context of the mobile and/or desktop application-Samadhan.

Samadhan recognises the importance of maintaining your privacy. We believe it is important for you to know how we treat information about you that we may receive when you engage with us. This Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details. 

The Privacy policy is applicable to our website/ Mobile application and intended for everyone/ users who are interested in availing our services. 

 

INFORMATION WE MAY COLLECT FROM YOU AND HOW WE USE IT

  • Information you provide to us- We may need to collect personal information from you for a specific purpose. For e.g., you can register and log your compliant regarding your purchase- Tyres, tubes & flaps by creating your profile by sharing your name, country, contact details, Geo location etc.

 

  • Purpose for which your information is used:
  1. User registration: to create your profile and for maintaining internal records of customers.
  2. Address/ email address/ Phone number: to be able to contact you for service delivery.

 

We can share your information with other Apollo Tyres Ltd. (ATL) entities or third-party service providers, for example, e-mail and hosting providers, our web developer, suppliers and customer support services. Third-party service providers will process your information on behalf of Apollo Tyres Ltd. (ATL) for the business purposes. When we share your data with these parties, and we ensure that appropriate safeguards are taken to protect your information.

 

By entering your user Information, you accept that we may retain your user Information and that it may be held by us or any Partners that processes it on our behalf. We, along with our Partners, shall be entitled to use your Information to provide services, perform business analysis, periodic communications, and internal operations.

 

SECURITY AND DATA STORING

 

Security is very important to us. All security procedures are in place to protect the confidentiality, integrity, and availability of Your User Information. We maintain strict physical, electronic, and administrative safeguards to protect Your User Information including your personal information from unauthorized or inappropriate access.

 

We follow generally accepted standards to collect, store and protect personal data, including the use of encryption. We retain personal data for as long as it is needed to provide the services you have requested, and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations; for resolving, preserving, enforcing, or defending our legal and contractual rights; needed to maintain adequate and accurate business and financial records or how you access, update, or delete your data etc.

 

INFORMATION SHARING and DISCLOSURE

 

We do not sell or share any personally identifiable information to any third party (public/private). Generally accepted best practices shall be user to protect any information provided to this application to protect from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We may disclose the User Information as follows:

 

  • In response to legal process
  • With third parties in order to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Website, or violations of our policies, the law, or our Terms of Use, to verify or enforce compliance with the policies governing our website.
  • We may share the User Information with Our affiliates or group companies, so they can provide, improve, and communicate with You about their own, or their marketing partners’ products and services.
  • We reserve the right to disclose and transfer the User Information outside India. We will comply with all relevant Data Protection legislation in relation to the period for which We retain any User Information.

 

YOUR RIGHTS

Data protection legislation provides you with certain rights when it comes to the processing of your information. These are the right to:

  • Be informed: You have a right to be informed of how we collect your information.
  • Access your information: You have a right to access the personal information we have of you.
  • Correct information: Correct your information you have a right to correct any incorrect/ inaccurate information.
  • Delete your information: You have a right to delete the information.
  • Restrict or object to processing: You have a right to restrict or prevent from processing.
  • Transfer of information: You have a right to transfer your information to a different service provider.

If we receive any such request from you, our data privacy team will evaluate the request and respond back within reasonable time on how the request can be resolved.

CONTACT US

ATL is committed to protecting and respecting your privacy. If you have any questions, comments or concerns about this Privacy Notice or have any questions regarding the contents of this website please contact us at the following email dataprivacy@apollotyres.com.

UPDATES

We may change this privacy policy from time to time and You should check these regularly. Your use of the Website will be deemed an acceptance of the privacy policy existing at that time.